These two points of reference (the current situation and the desired outcome) gives you enough clarity to see the obstacles and the next right step Mistaking choices for decisions Try describing the desired outcome without getting distracted or getting decision-fatigue. Write a situation analysis, and you’ll see how difficult clarity can be. Notice your discomfort and your urge to take immediate action, but wait until you can clearly describe the current situation with facts instead of assumptions. What to do: Remind yourself that conflict isn’t the problem, mismanagement is. Action before clarity leads to making wrong decisions - for example, moving someone around to a different department to reduce conflict instead of having a difficult conversation about behavior.Īnother example is offering a workshop for disruptive employees when the real issue is leadership development. When faced with conflict, it’s common to jump to a solution too fast. When employees (or leaders) aren’t clear about who makes the decision and what the decision-making process is, boundaries get crossed and misunderstandings escalate into high conflict. This post highlights three ways leaders make poor decisions and how to make better ones. When leaders understand the power of decision-making and the ripple effect of choices, they can shape the culture, drive growth and reduce costly mistakes. Where there is unresolved or mismanaged conflict, connect the dots to see how the issues relate to ineffective decision-making or misaligned choices. Sign up for SmartBrief on Leadership today, free.
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